Effective Date: May 01, 2025

Your privacy matters to us. Whether you’re browsing our site, subscribing to a box, or just checking us out — we’re committed to protecting your personal information in accordance with laws like the GDPR, CCPA/CPRA, and PIPEDA.

By using our site, you agree to the terms of the privacy policy below.

1. What Information We Collect

We may collect and process the following types of personal data:

  • Contact details – name, email address, phone number, shipping/billing address

  • Account details – username, password (encrypted), order history

  • Payment information – processed securely by third-party payment gateways (we don’t store your card info)

  • Usage data – IP address, browser type, pages viewed, access times, and referring website

  • Marketing preferences – when you opt in to receive emails or offers

  • Survey or feedback responses – when you participate in research or promotions

You can use our site without providing some of this data, but certain features may not work as intended.

2. Why We Collect Your Data (Legal Bases)

Depending on your location, we collect your data based on one or more legal grounds:

Under GDPR, our lawful bases include:

  • Consent – for marketing emails or optional features

  • Contract – to fulfill an order or provide a service

  • Legal obligation – where required by law

  • Legitimate interests – to improve services, prevent fraud, or analyze site usage

Under CCPA/CPRA (California), we:

  • Do not sell or share personal data for monetary gain

  • Allow you to opt out of targeted advertising and tracking

  • Respect your right to access, correct, delete, or limit use of your personal data

Under PIPEDA (Canada), we:

  • Collect only necessary information with your informed consent

  • Give you access to your data upon request

  • Maintain security safeguards to protect it

3. How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Provide account and customer support

  • Customize your experience

  • Improve our website and services

  • Send you service-related and marketing emails (if you opt in)

  • Run contests, surveys, or promotions

  • Comply with legal requirements

We never use your personal information in ways you wouldn’t reasonably expect.

4. How We Protect Your Data

We use a mix of administrative, physical, and technical safeguards, including:

  • SSL encryption for all sensitive transmissions

  • Secure payment gateways (we don’t store card data)

  • Access controls and security protocols for our systems

  • Routine vulnerability scanning and security updates

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember cart contents and user preferences

  • Analyze site traffic and performance

  • Deliver relevant ads through third-party services (only if you consent)

You can adjust your browser settings to disable cookies or opt out of certain tracking via YourAdChoices or Cookie Settings.

For EU/UK users, we honor cookie preferences in line with ePrivacy and GDPR.

6. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted service providers who help us:

  • Process payments

  • Fulfill orders

  • Provide customer support

  • Host our site and email platform

  • Analyze site usage

All partners are under strict confidentiality agreements and only use your data as needed to perform services for us.

We may disclose information:

  • To comply with laws or legal processes

  • To enforce our terms

  • To protect our rights, users, or safety

We may also share anonymous or aggregated data that cannot be linked back to any individual.

7. Your Privacy Rights

Depending on your location, you have the right to:

Right GDPR CCPA/CPRA PIPEDA
Access your data ✅ ✅ ✅
Correct or update data ✅ ✅ ✅
Delete your data ✅ ✅ ✅
Object to processing ✅ ❌ ✅
Restrict processing ✅ ❌ ✅
Data portability ✅ ✅ ❌
Opt out of selling/sharing ❌ ✅ ❌
Not be subject to automated decisions ✅ ❌ ✅

To exercise these rights, just contact us here .

We’ll respond within:

  • 30 days (EU/UK/Canada)

  • 45 days (California)

8. International Transfers

If you’re outside the country where our servers are based (primarily the US), your data may be transferred across borders. We ensure adequate protections are in place, such as:

  • Standard Contractual Clauses (SCCs) for EU/UK

  • PIPEDA-aligned safeguards for Canadian users

9. Children’s Privacy

Our service is not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal data from minors. If we learn that a child has provided us with personal data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll post any changes here and, if significant, notify you by email or through your account dashboard.

11. Contact Us

Have questions? Want to exercise your rights? Reach out!

📩 Email: [support@yourwebsite.com]
📍 Mailing Address: [Your Company Name & Address]
📄 Contact Form: [link to contact form]

Terms of Use

Please also read our Terms of Service, which outline the use, disclaimers, and limitations of liability governing your use of our site.